Career Opportunities

Audio-Technica offers its employees both an open environment and an informal culture, encouraging fresh ideas and helping employees realise their true potential. We look for people with vision and innovative flair and above all, we believe there are opportunities for everyone to shine if they are ready to embrace a challenge. Working for Audio-Technica can be an exciting and rewarding experience, browse our vacancies below and contact us if you feel you might be suitable to join our team. If no vacancies are listed, we may still be interested in hearing from  exciting individuals.

Service / Repair Technician

Date: 15th February 2018
Location: Leeds
Department: Service
Reporting to: Supply Chain Manager

Role
To carry out the timely and accurate testing and repairing of audio equipment for our customers in the UK and Europe - including mixing desks, turntables, microphones & headphones - ensuring compliance with all legislative requirements and Company policies whilst meeting agreed service level standards.

Key Responsibilities

  • Inspect products and diagnose / repair faults
  • Repair products to component level, where applicable, using online schematics
  • Repair products to PCB level, where applicable, using online schematics
  • Fully test all features of products, to agreed standard levels and compliance after repair
  • Liaise with Technical Support team on technical issues
  • Maintain stock levels of service parts, to ensure smooth flow of the repair centre
  • Liaise with customers with regards to product faults and questions regarding the repair
  • Maintain a clean and safe working environment at all times
  • Undertake any training required to ensure continued updating of technical and product knowledge

Knowledge, Skills & Experience Required

Essential

  • Audio Equipment Repair Experience and/or Qualification in Electrical Engineering or equivalent
  • Experience of controlled environment testing & measurement of products
  • Excellent IT skills
  • Ability to quickly learn new technologies and software
  • Excellent communicator with a high level of interpersonal skills
  • Strong customer focus and commitment to providing an outstanding customer experience
  • Ability to prioritise multiple tasks, working under pressure to meet deadlines and customer needs
  • High level analytical & problem-solving skills
  • Understanding of technical schematics and manuals
  • Organised & methodical with excellent attention to detail
  • Self-motivated with the ability to work as part of a team

Desirable

  • Experience of repairing DSP systems
  • Experience with C/C++ and other computing programming languages

Job Details
✓ Permanent
✓ Full Time

If you are interested in this position, please apply by sending your CV to jwalton@audio-technica.co.uk by the closing date of 2nd March 2018.