Career Opportunities

Audio-Technica offers its employees both an open environment and an informal culture, encouraging fresh ideas and helping employees realise their true potential. We look for people with vision and innovative flair and above all, we believe there are opportunities for everyone to shine if they are ready to embrace a challenge. Working for Audio-Technica can be an exciting and rewarding experience, browse our vacancies below and contact us if you feel you might be suitable to join our team. If no vacancies are listed, we may still be interested in hearing from exciting individuals.

TECHNICAL PRODUCT SPECIALIST – SPANISH SPEAKING

Date: 15th April 2019
Location: Leeds
Department: ATS - Technical Support
Reporting to: Application, Training & Support Manager

Role

As part of the Application, Training & Support team, provide a high level of technical support for colleagues & customers across the Audio-Technica UK and Iberia regions, ensuring successful resolution of their queries and concerns; providing product training and demonstrations as requested to internal and external stakeholders and out of hours technical support to users as required; to carry out product testing for both familiarisation and to ensure compliance with legislation and support on-going product development.

Key Responsibilities

  • Provide technical support on all Audio-Technica, Allen & Heath, APART, Audient, Genelec, Alton & Numark products (plus other audio brands that may be added from time to time), to all staff or Audio-Technica distributors across the Iberia & UK regions as required, to ensure successful resolution of queries and issues. Assist end users across EMEA where there is no or limited distributor coverage.
  • Provide out of hours technical support to users, as required, on an “on call” rota basis in conjunction with other members of the ATS team. Provide telephone advice and support or on-site repair / replacement of equipment, as required and where possible.
  • Assist customers and end users in remote fault finding, diagnosis and providing solutions; liaise with Service Department when deeper electronic knowledge is required; achieve a smooth handover to Customers Services operatives if customer requires spare parts, RMA services, etc.
  • Assist ATS Manager with the maintenance of the web-based spare part product listings, including the creation of product descriptions; assist with regular review and updates of data as required.
  • Support the ATS Manager with provision of technical specifications for trade shows and exhibitions, including assisting with the design, acquisition & installation of equipment and products required; liaising with Marketing staff & external contractors to support successful delivery of the stands and maximising Company brands & profile.
  • Carry out technical mock tests on equipment and products prior to use at shows and exhibitions, ensuring latest firmware and software are installed.
  • Attend trade shows and exhibitions as requested as part of the team providing technical advice and guidance to customers to help maximise sales and increase confidence in the brands and products.
  • Assist with delivery of product training for new members of staff, as appropriate for their role, and support monthly & quarterly seminars / update training for staff on new and existing products, including assisting with the creation of training materials.
  • Carry out product training on new and existing products for UK based trade accounts and their customers as well as distributors / customers across EMEA, as scheduled by the ATS Manager.
  • Carry out in depth product testing on new products to determine compliance with EU legislation and product specifications. Contribute to the construction of reports on results and discuss with ATS Manager and other Company departments as directed, prior to either release to market or return to manufacturer for modifications.
  • Carry out in depth testing and analysis of competitors’ products and compare performance and design to Company’s products. Contribute to the construction of reports on the findings and results for Sales and Marketing management teams, as requested.
  • Carry out in depth product testing on existing products, to determine possible faults or potential for modifications or new application, as requested by the ATS Manager and company Product Managers.
  • Support the effective management of the internal product database to integrate all Technical & Service documentation for both Audio-Technica and represented brands’ products. Update the database as required by the ATS Manager with new products and modifications.
  • Contribute to the creation of the technical content of the Company website to ensure accuracy of information and enable end users to select appropriate products to meet their needs. Asist with regular reviews and updates of all product information on the website.
  • Contribute to ATS Manager’s monthly report on frequently raised issues and enquiries for Product Managers and brand owners to identify where modifications / faults need attention or action.
  • Undertake any training or development required to ensure up to date product knowledge, continued ability to carry out the requirements of the job role and general management development.

Knowledge, Skills & Experience Required

ESSENTIAL

  • Professional Audio Experience and/or Degree level qualification in Music Technology Electronics or Audio Engineering
  • Excellent IT skills, including knowledge of databases
  • Comprehensive knowledge & understanding of Audio-Technica products & its distributed brands
  • Experience in using and understanding of digital and analogue audio products
  • Fluent language skills – both written and verbal – in English and Spanish
  • Excellent communicator with a high level of interpersonal skills
  • High level analytical & problem solving skills
  • Organised & methodical with excellent attention to detail
  • Self-motivated with the ability to work as part of a team
  • Ability to prioritise multiple tasks, working under pressure to meet deadlines and customer needs
  • Full driving licence

DESIRABLE

  • Technical specification ability / experience for Trade Shows & Exhibitions
  • Understanding of IT networking
  • Experience of controlled environment testing & measurement of products
  • Experience of training and coaching

Job Details

  • Permanent
  • Full time

If you are interested in this position, please apply by sending your CV along with a covering letter to jwalton@audio-technica.co.uk by the closing date of 8th May 2019.

 

AREA SALES MANAGER – IRELAND & NORTHERN IRELAND

Date: 10th April 2019
Location: Ireland – Republic & Northern
Department: Sales
Reporting to: Distributed Brands Manager

Role

To develop and increase business by achieving the sales targets and product awareness whilst representing the company’s interest and connections out in the field. Key Responsibilities

  • To ensure achievement of all sales budgets at agreed levels of profitability for area of responsibility.
  • To further develop market share for the region by maximising all sales opportunities and identifying potential new customers, developing positive relationships with them.
  • Develop the commercial business plan in line with Company strategy to assist in the achievement of business goals. In conjunction with marketing, develop marketing plans and conduct promotional activity to deliver the commercial objectives for the region.
  • To identify sales opportunities and negotiate to obtain orders which meet sales budget achievement and margin budget achievement in order to increase business turnover and profit.
  • To represent the Company at selected Trade shows in a positive and professional manner, showcasing its products and ensuring all sales development opportunities are maximised.
  • To pro-actively plan and implement visits to new and existing customers to maintain and increase awareness of the company’s product range and to gain understanding of competitor activity within the market.
  • Inform Marketing department of account activities to identify PR and Case Study opportunities and drive brand awareness.
  • In conjunction with the training department, develop training and seminar programmes for selected accounts.
  • To be responsible for the management and security of all loan stock provided.
  • Provide regular management reports on sales, customer and competitor activity within the region, as required.
  • Manage and upkeep customer details and prospective business on CRM and sales pipeline management software.
  • To be a champion of your own customers and meet specific customer needs in order to provide the best possible service.
  • To undertake all administrative tasks in support of sales to meet business requirements.
  • To undertake any training required to ensure continued up to date knowledge of products as well as general sales and management development.

Knowledge, Skills & Experience Required

ESSENTIAL

  • Minimum of 3 years’ direct sales experience or broad, in-depth knowledge of the Company, customers, products & competitive environment.
  • Strong all-round IT skills including Word / Excel to intermediate level and Outlook.
  • Good communicator with a high level of interpersonal & negotiation skills and the ability to build positive relationships and influence customer decisions.
  • Strong numeracy, analytical and organisational skills with the ability to move focus from analysis to a structured action plan.
  • Comprehensive technical audio knowledge to be able to specify audio installation equipment.
  • Ability to work as part of a team or on own initiative, under pressure and to deliver to deadlines.
  • Reliable, committed, methodical, confident with excellent attention to detail.
  • Full, clean driving licence.

DESIRABLE

  • Commercial acumen and broad knowledge of the market place and competitor activities.

Job Details

  • Permanent
  • Full time

If you are interested in this position, please apply by sending your CV along with a covering letter to jwalton@audio-technica.co.uk by the closing date of 8th May 2019.

 

Warehouse Operative – 12 Month Contract

Date: 4th March 2019
Location: Leeds
Department: Supply Chain
Reporting to: Logistics Manager

Role
To carry out various warehouse duties using RF scanning technology - maintaining high standards of productivity and hygiene and full compliance with all health & safety legislation and Company procedures.
Candidates must be experienced warehouse operatives in possession of a FLT licence (preferably Bendi), highly self motivated with great attention to detail and the ability to achieve and maintain all service and delivery targets. They must also be flexible around working hours, between 7am and 6pm Monday to Friday.
Key Responsibilities

  • Effective and efficient picking of customer orders, using RF scanning technology, in accordance with all health and safety and Company procedures and within deadlines set to achieve all service and delivery targets.
  • Packing of customer orders and creation of packing lists, in accordance with all health and safety and Company procedures and ensuring all service and delivery deadlines are met.
  • Achieve and consistently maintain high standards of health and safety throughout the warehouse, ensuring compliance with all legislation and Company procedures and achievement of any related KPI’s set.
  • Achieve and consistently maintain high standards of hygiene and housekeeping in the warehouse, ensuring compliance with all Company standards and achievement of any related KPI’s set.
  • Achieve and consistently maintain any productivity and service level targets or KPI’s set.
  • Carry out Forklift Truck operations duties, as required.
  • Carry out offloading, checking off and receipting of stock deliveries, ensuring accurate recording of goods received and that they are correctly located within the warehouse.
  • Use of carrier software to ensure all goods are shipped correctly with accurate and appropriate documentation.
  • Carry out PIC counts as requested to ensure accurate stock levels and locations.
  • Carry out Company stocktake procedures, as requested.
  • Investigate and resolve any problems with stock discrepancies, in accordance with Company procedures.
  • Liaise with sales staff to ensure timely despatch of customer orders and resolve any queries.
  • Assist Production with assembly of Works Orders and provide cover in Production area as requested.
  • Undertake and complete any relevant training at the Company’s request to ensure that you continue to be capable of fulfilling all requirements of your job role or any other reasonable duties as required by the Company.
  • Provide support and assistance as and when required to any other members of the Warehouse and Operations team.

Knowledge, Skills & Experience Required

Essential

  • English and Maths qualifications to GCSE level
  • Minimum 2 years experience of working in a fast moving distribution environment
  • RF scanning technology experience & good attention to detail
  • Knowledge & understanding of Health & Safety in a warehouse environment
  • Forklift Truck Licence – Bendi Licence preferred
  • Basic PC skills
  • Self-motivated with ability to achieve targets and maintain standards
  • Ability to work alone or as part of a team, under pressure and to deliver to deadlines
  • Flexibility around working hours, between 7am and 6pm Monday to Friday

Desirable

  • NVQ in Warehouse Operations

Job Details
✓ Fixed Term Contract for 12 months
✓ Full Time

If you are interested in this position, please apply by sending your CV along with a covering letter to jwalton@audio-technica.co.ukby the closing date of 8th May 2019.