Product Information

For latest product information please visit the Allen & Heath website.

Contact Us

Tel: 0113 277 1441
Monday - Friday, 9am to 5pm

Email: info@audio-technica.co.uk

Please enter your post code above to begin your search.

Allen & Heath Service

Warranty repairs
As the exclusive UK distributor, Audio-Technica proudly provides all warranty repairs for Allen & Heath products within the United Kingdom.

In the rare instance that you require a warranty repair, we would first recommend contacting your reseller. Should you still require assistance, you can contact us directly. In this instance, please follow the Audio-Technica repair procedure.

Non-warranty repairs
We also provide a repair service for out-of-warranty products, alongside our network of approved third-party service centres that are based around the country.

Returning your product to our service department offers you the experience from our Service Engineers alongside the large stock of spare parts and equipment within the Audio-Technica distribution warehouse, which enables us to reduce the lead time of repairs in part delivery from the manufacturer.

To return an out-of-warranty repair to our Service Centre, please follow the Audio-Technica repair procedure. In this case, please note the repair costs as detailed in the pricing table provided.

Alternatively, it may be possible to find an approved third-party service centre closer to your location. The service centre will provide full information on the repair, pricing and lead time in this instance. Find an Approved Service Centre.


Contact Us

Tel: 0113 277 1441 - Option 4
Monday - Friday, 9am to 5pm
Email: customerservice@audio-technica-europe.com

Allen & Heath Prices

Labour (ex. Vat) Carriage Parts
£48/hour £10 (ex. VAT) £ Varies

Inspection Fee
After receiving a repair estimate for a non-warranty item, you are not obliged to go ahead with the repair. However, if you choose to have the item returned to you without repair, please note there will be an inspection fee payable of one hour labour plus return carriage.


Allen & Heath Support

The majority of Allen & Heath support queries can be resolved by using the Allen & Heath knowledgebase. The knowledgebase is a resource providing the answers to the most commonly asked Allen & Heath product questions, and will on most occassions be able to solve your query.

Allen & Heath Help Library

Service Centres

The following service centres listed are approved third-party centres who have been authorised to carry out servicing on a range of Allen & Heath products.  We recommend contacting your local service centre for information on the repair service, prices and lead times they are able to provide.

Creative Lighting & Sound
Unit 6, The Spires Business Centre,
Mugiemoss Road,
Aberdeen, Grampian
AB21 9NY

01224 683 111
www.clsaberdeen.co.uk
clsabdn@aol.com

Ward Steedsy
Audio Unit 22/2, Orbit House,
Mill Road Industrial Estate,
Linlithgow,
EH49 7SF

01506 844 844
www.ward-steedsy.co.uk
steedsy@ward-steedsy.co.uk

DACS Ltd
Unit A19, Stonehills,
Shields Road,
Pelaw, Gateshead,
NE10 0HW

0191 4382 500
www.dacs-audio.com
technical@dacs-audio.com

Arranpaul Audio Ltd
Unit 2, Cocker Avenue,
Poulton Industrial Estate,
Poulton Le Fylde,
Blackpool, Lancashire,
FY6 8JU

01253 890 590
www.arranpaulaudio.co.uk
service@arranpaulaudio.co.uk

Nightingale Audio Systems
Unit 127,
J C Albyn Complex,
Burton Road
Sheffield,
S3 8BZ

0114 270 1470
www.nightingale-audio.co.uk
tim@nightingale-audio.co.uk

Specialist Electronic Services
Willcroft,
Mold Road,
Gwersyllt,
Wrexham,
LL11 4AF

01978 720 183
www.ses-audio.co.uk
tony@ses-audio.co.uk

Pro Technical Ltd
No.1 Coburn Place,
Derby,
Derbyshire,
DE1 1JT

01332 347 112
www.pro-technical.co.uk
service@pro-technical.co.uk

Tech - Serv Audio Consultants Ltd
3 Crowson Crescent
Northborough,
Peterborough,
Cambridgeshire,
PE6 9DR

01778 346 924
www.techserv-audio.co.uk
ian@techserv-audio.co.uk

E T S (Entertainment Technical Services)
Unit 33,
Penfold Drive,
Wymondham
Norwich,
NR18 OWZ

01953 600 888
ets.uk@btinternet.com

Moonlite Productions Ltd
Unit 27, The Vale Industrial Centre,
Southern Road,
Aylesbury,
Buckinghamshire,
HP19 9EW

01296 488 900
www.moonlite.co.uk
admin@moonlite.co.uk

Stage Electrics
Third Way,
Avonmouth,
Bristol,
BS11 9YL

0117 938 4000
www.stage-electrics.co.uk
service@stage-electrics.co.uk

Audio Related Technology Ltd
5 Pheonix Business Centre,
Higham Road,
Chesham,
Buckinghamshire,
HP5 2AJ

01494 794 286
www.audiorelated.com
service@audiorelated.com

CIMPLE Solutions Pro Ltd
Unit 1,
30 Gorst Road
London,
NW10 6LE

0208 819 6310
www.cimplesolutions.com
service@cimplesolutions.com

SRD Group
Unit 1 & 2, Crowhurst Hop Farm,
Bullen Lane,
East Peckham,
Kent,
TN12 5LP

01732 373 920
www.srdgroup.co.uk
stuart@srdgroup.co.uk

Orchid Electronics
3 Chester Close,
Exeter,
Devon,
EX4 2EJ

01392 438 844
www.orchid-electronics.co.uk
john@orchid-electronics.co.uk

Jon Snell Electronic
Unit1, 11B Chickerell Road,
Weymouth,
Dorset,
DT4 8HX

01305 830 446
www.jonsnell.co.uk
jon@jonsnell.co.uk

AB-Electronics
4 Glasney Place
Penryn
Cornwall
TR10 8LN

07780 504149
www.ab-electronics.net
adrian@ab-electronics.net