All Audio-Technica products purchased from Audio-Technica Europe are guaranteed for TWO years from the date of purchase to be free of defects in materials and workmanship. In the event of such defect, the product will be repaired or replaced without charge. This is provided that a valid purchase receipt is submitted with the product and the fault is one of legitimate electrical or mechanical failure.
Product failure occurring as the result of factors that do not constitute genuine manufacturing defect are not covered under the terms of the warranty and any repairs of this nature would be chargeable.
Such products should be returned to Audio-Technica Europe or to the authorised distributor in your country. Before returning to Audio-Technica Europe, prior authority must be sought from Audio-Technica Ltd. Contact details for all Audio-Technica Europe’s distributors can be found on our website: ATEU Distributors.
Distribution into countries not managed by Audio-Technica Europe can be found on our international website: World Map
You should always contact your local Audio-Technica authorised distributor or dealer where the product was purchased before trying to obtain a return authorisation number from Audio-Technica Europe.
Wherever Audio-Technica has an authorised distributor, warranty terms will be exercised by the local Audio-Technica distributor. Please contact your local distributor for the warranty details. Shall the warranty period from the distributor/dealer exceed the Audio-Technica warranty period it will remain the responsibility of the distributor.
Shall the standard warranty terms of the distributor/dealer expire before those of Audio-Technica, the Audio-Technica terms will apply and the balance of the warranty period will be the responsibility of Audio-Technica Europe.
The Audio-Technica warranty excludes defects due to normal wear, abuse, shipping damage, or failure to use the product in accordance with the instructions.
This warranty is void in the event of unauthorised repair or modification, or removal or defacing of the product label and/ or serial number.
Worldwide Warranty Information – product not purchased from Audio-Technica Europe (or an authorized distributor of Audio-Technica Europe)
For product purchased outside of the countries managed by Audio-Technica Europe such as North America, Japan and Asia will not be covered by Audio-Technica Europe’s 2 year warranty. In the first instance, customers should contact the dealer or local distributor within the country the product was purchased.
In the case that it is not possible to return the product to the country or dealer where it was purchased and customers wish to return the product to an Audio-Technica service centre in Europe, any repair or replacement undertaken by Audio-Technica Europe are not covered under the terms of the warranty and any repairs of this nature would be chargeable.
For worldwide headphone support please visit www.at-globalsupport.com